Shipping and Returns
Our Returns Policy
We hope you all love your Raven Ski Wear products, but, if needs be, items can be returned for exchange or refund within 30 days of receipt of your delivery. Please follow information below on how to get a returns number. Without a returns number we won’t be able to identify packages that arrive to our warehouse and will not be able to process your return.
Any items for return must be unworn, unwashed, have all tags attached and be returned in their original packaging. If items are returned in any other state they will not be eligible for refund or exchange.
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If you want to return an item, please email info@steepsnowsports.com with the following information:
1. Order number
2. Name on the order
3. Details of your request i.e. Return / Refund / Exchange with reason
We offer a free returns service all we ask is that you return the item to us at the post office and send us proof of postage (Photographed receipt is sufficient) and we will reimburse you once the item has been returned and checked by our returns team along with your item refund. Our returns address is:
Steep Snow Sports
42 Springfields
Braintree
Essex
CM776GE
England
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